411 Tax relief took $2,150.00 of my money and did not deliver any services promised. Culver City California

Like a playground bully, this client would rather resort to name-calling than address the facts of the case. We presume that his sole purpose here is to bad-mouth the people who tried to help him, in an effort to avoid paying the amount he owes under the terms of the contract he signed. Please note that he not not addressed any of the facts presented in our rebuttal. Instead, he repeated his name-calling. His complaints are without basis, and the facts are not on his side. Anyone who pays any attention to him is wasting their time.

Like a playground bully, this client would rather resort to name-calling than address the facts of the case. We presume that his sole purpose here is to bad-mouth the people who tried to help him, in an effort to avoid paying the amount he owes under the terms of the contract he signed. Please note that he not not addressed any of the facts presented in our rebuttal. Instead, he repeated his name-calling. His complaints are without basis, and the facts are not on his side. Anyone who pays any attention to him is wasting their time.

Like a playground bully, this client would rather resort to name-calling than address the facts of the case. We presume that his sole purpose here is to bad-mouth the people who tried to help him, in an effort to avoid paying the amount he owes under the terms of the contract he signed. Please note that he not not addressed any of the facts presented in our rebuttal. Instead, he repeated his name-calling. His complaints are without basis, and the facts are not on his side. Anyone who pays any attention to him is wasting their time.

It is now June 2009, 411 Tax Relief not only lied in their rebuttal to this site they now are trying to collect and additional $2,000.00 from me. This company is working under the illusion that they are helping people, much like the Mortgage Ripoffs that are going around these days. Please, anyone out there that has IRS or State Tax issues, I beg you DO NOT employe 411 Tax Relief for any reason, they are a rip off. If you are reading this, obviously you have seen the other complaints from individuals that all sound very much the same. You have to ask yourself, how and why would these different individuals all have the same type of complaint about this company? I think you have your answer, because they are a RIPOFF!

I have continually tried to contact 411 Tax Relief and no one at the company will return my calls. All be aware what you are signing when they try to bumrush you into sending money or giving them credit card information over the phone. 411 Tax Relief is a SCAM, do not give them any personal financial information, their EA's are a bunch of incompetent b***s.

1) On 8/4/2008, Jerry hired us to deal with IRS and California income tax problems. He paid his $1,500 retainer and promised to make six payments of $550. He made his first monthly due on 9/1/2008 but no payments after that. Jerry was suspended 10/1/2008 for failure to make payments as agreed.

2) On 8/5/2008, our CEO interviewed Jerry, and determined that he had just been levied by the state. He expedited the file so that our tax staff would treat his case as a priority.

3) On 8/6/2008, the state (California Franchise Tax Board) collector left a business card taped to his front door. The client informed us immediately. At this point the state levy process had already started.

4) The history of the state issues include: 1) Jerry never filed a required 1987 state income tax return, 2) the state made up a 1987 tax liability for the Jerry and tried to collect on an alleged tax debt of $43,000, 3) Jerry did not respond, so the state went into forced collection, and 4) Jerry hired us to deal with the problem.

5) On 8/11/2008, our tax manager called Jerry and requested specific information about 1987, so that we could address the underlying issue. On 9/15/2008 we eventually received word that he had this information, and on 9/22/2008 he told us that he was going to file the required 1987 return on his own.

6) Any good tax representative has two primary goals: a) to protect the client from involuntary collection, and b) to reduce or eliminate the liability.

7) To protect the client, we gathered financial information from Jerry and faxed it to the state on 8/26/2008 with a request to reduce or eliminate the levy, pending the filing of his original 1987 state return. The state representative told us it make take as much as 10 days to respond to our request.

8) On 8/28/2008 Jerry called our tax staff and demanded a guarantee that no further levies would come from the state. We quite honestly told him that we could not make such a guarantee, but that we were working on the problem, and would hear back from the state within a few days. At that point Jerry started complaining to management.

9) On 9/22/2008, after several calls to the state collector, we were eventually told Jerry's wage levy of $444 per month would be lifted if he agreed to a monthly installment of $1,200. The client understandably refused this deal, and chose to leave the wage levy in place. He then on his own finally went to work on the underlying problem, the non-filing of the 1987 return.

10) We are informed by the complaint on this website that Jerry did follow through with the filing of his 1987 return, which would have eliminated his liability. We are happy he did that. We were talking to him about doing this literally seven days after he hired us.

SUMMARY: Jerry's tax problem built up over 20 years. We promptly told him exactly what was needed to eliminate the problem, and then over the next month tried to reduce the harm done by state collections. Our timely advice and our efforts were unappreciated, and Jerry complained to management about not receiving guarantees that could not be reasonably made. After he stopped making payments as specified by his contract, he followed our advice, and the tax problem was eliminated.