Report: #721633

Complaint Review: 50 Below

  • Submitted: Mon, April 25, 2011
  • Updated: Fri, May 27, 2011
  • Reported By: online microfiche — Los Angelos California United States of America
  • 50 Below
    5 W 1st St # 302
    Duluth, Minnesota
    United States of America

Show customers why they should trust your business over your competitors...

A while back my business partner decided to go with a website made by 50below sales and marketing.

Not only did it takes longer than a month to get my basic template designed after giving them over a thousand dollars, but it looked like something my child had designed in high school.  I was furious.  I was told, this is just the first draft.  It looked to me that they were trying to see just how horrible of a product I would be willing to accept.  After nearly 2 months of changes I still wasn't happy.

After directing my traffic to this site I became aware of unusually high page load times.  In fact, load times were so bad that it left clients hanging for 20+ seconds on certain search queries.  Due to the complexity of moving a website with 100s of thousands of products it because obvious that we were going to be destroyed.  50Below responded "We do not guarantee page load times anywhere." quoted by Per Dalheen of 50below.

50Below led us to believe they were a competent IT based company with experience in the industry.  The truth is, they are about 5 years behind the times.  Their product is a joke compared to any open source package you can get online such as:  OSCommerce, Magento, Zencart, BigCommerce, ect.

They also have joined forces with ADP lightspeed to provide a conjoining product that is not even PCI complaint for 2008 standards as of Dec, 2010.  That means orders are processed insecurely without SSL.  Not a big problem to 50below because most of their customers are so stupid they don't know what they are paying for.

To top it off, they gave me a shared shopping cart that is shared across every dealer on their network.  It is the lowest quality cert that is $100 shared between thousands of websites!  They cut corners in every aspect of the game.

They are nothing more than a joke.  This place has cost me my business and my life.

Just do some looking around on the internet.  Employees of 50Below have left their own reviews of what they think of their own product they are selling!

This place is destroying lives.  A business that does not bring something useful to the world does not deserve to be in existence just to screw someone else out of their hard work.  If this place wont get up with the times and provide a safe, secure, quality product.... Then someone else will.

Who do these people think they are? O Yeah... IT (Internet Technology) professionals.

They do not have ONE single Cisco certified or comparable IT technician on staff!
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This report was posted on Ripoff Report on 04/25/2011 12:25 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

50 Below Get 50Below To Run Your Website Into the Ground! No Conversion tracking on Bing, Not PCI Compliant 2008

AUTHOR: online microfiche - (United States of America)

I would like to be "accommodated" with the owners information in an attempt to work through our disagreements.  UPDATE: Has not been resolved!
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#2 Consumer Comment


AUTHOR: Shill Patrol - (USA)

This report has tested positive for a high level of Shill/Lackey activity.  Please read with scrutiny.  Good day.
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#3 Consumer Comment

Wow - somebody is Mad (I have an ARI site and a PSN Site)

AUTHOR: World of Powersports, Inc - (United States of America)

Wow; so I say someone is the best choice; state the facts and now I rip people off too?  The internet is a wonderful place to vent; I guess because it offers both sides to the story.

Ok; so Yes I do business with 50 below; and they do Refer customers to me; we hope because we have a reputation of being a good supplier with lots of satisfied cusotmers.

We don't answer the phones all the time because it cost money to pay people to set by a phone. We charge a restock fee because our supplier charges a restock fee, we make money because we have to in order to stay in business.

I don't think we've done anything that we don't state we will do in our terms and conditions.

By the way; I'm better qualified than most to say 50 Below is better because I HAVE WEBSITES WITH ALL THREE! 50 below does a site for us; ARI does a site for us and PSN does a site for us.  Hands down the 50 below site is the easiest to navigate; has the most accurate and complete information and results in the best sales for us.

I hope businesses and conusumers will realize that businesses that do business according to their terms and conditions (or what they said they were going to do) are not rip-offs; they are businesses, and that customers that are not happy with them normally just made a bad decision and want to blame someone else.

Again: sorry you had a bad experience.

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#4 Author of original report

Defense by world of PowerSports - HLSM PROVIDES YOUR OEM PARTS FINDER!

AUTHOR: online microfiche - (United States of America)

Defense by world of PowerSports - HLSM PROVIDES YOUR OEM PARTS FINDER!

1.) Everyone expects you to defend 50below.  That is because they are directing much of their new clients, and every one of their dealers that isn't already setup with accounts, to buy OEM Parts from you.  It's like, don't bite the hand that feeds you.... exactly the case here.

2.) You have your own tricks and scams up your sleeve.  We have dealt with World of Powersports for years as well, and you have done nothing more than lead us on and try to screw us out of every possible cent you could get.  30% restocking fee here, already been 30 days sorry, we didn't feel like answering phones, you need to post a ticket.  I have heard it all.  It doesn't matter what happens.  You do your best to not answer calls or respond to tickets.  Then you want to raise rates just for doing your job. 

No we are very aware of the operation you are running as well.  Because we have gone through our books and it looks like you have profited thousands over the years from misc. charges here and there most of the time without notifying us.  We will file a detailed ripoffreport for our situation on that as well.

Lets not even act like you are the largest of anything.  You get your microfiche that makes it all possible from HLSM not 50below.  It is not even on your own server.  Your site isn't even on your own server.

Everyone should know, you can get the same microfiche directly from ARI or HLSM for about the same fee you are paying with 50below.  So all this talk about being big and bad... you are all talking about someone else product.  HLSM.

Remember what I said about 50below's dealers?
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#5 Consumer Comment

Best Option Available

AUTHOR: World of Powersports, Inc - (United States of America)

1st) 50 Below is our website provider so we are aware their business practices and processes.

2nd) we are in the Motorcycle Industry and getting data to build catalogs is difficult and time consuming.  While there are better back office applications; none of them have data on the products so if a person launched an OS Commerce Site they would have to enter each product into the catalog manually.  50 below websites come with the data already loaded.

Anyway - I'm sorry that this person's experience was bad with 50 Below.  We've had nothing but great experiences; they have customized the shopping cart, added feature pages and modified the catalog as we requested.

If you are looking for a website for your Motorcycle Dealership - this is the one to go with. We are the largest oem parts dealer in the United States and we use them; as does many other very large dealers.

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