Report: #942446

Complaint Review: 5TH 3RD BANK

  • Submitted: Mon, September 17, 2012
  • Updated: Mon, September 17, 2012
  • Reported By: STEVE Z — CHICAGO Illinois United States of America
  • 5TH 3RD BANK
    United States of America


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a merchant, defrauded me so i contested the charge with 5th 3rd Bank, my credit card provider. i filled out a report on the phone, a written report at my branch, and faxed them additional info that they requested. Even though i had a confirmation that they recieved the fax, they lied and said they didn't have it. they also had me return the merchandise and fax them the fed ex receipt. i did and have a confirmation sheet that shows they recieved it. after 6 calls to them, they still insist they never recieved the fax that i sent 3 times and have 3 confirmations. 5th 3rd has no intention of helping me with my dispute. they are frauds and liers.i don't know how they stay in business. I will contact mastercard and the ill banking commission as my next steps to get my 195.00 back.
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This report was posted on Ripoff Report on 09/17/2012 12:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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