Report: #674595

Complaint Review:

  • Submitted: Thu, December 23, 2010
  • Updated: Thu, December 23, 2010
  • Reported By: SusieD — Wexford Pennsylvania United States of America

    United States of America "UGG" boots are not real UGGs internet, Internet

Show customers why they should trust your business over your competitors...

I am returning 2 pairs of UGG boots, ordered on 11/29/10 and received on 12/22/10. The boots took very long to receive, so I had to buy REAL UGGS in case they didn't get here in time since these are a Christmas gift. When I finally received the 5thstreetoutlet UGGS and put the REAL ones next to these that claim to be real, the difference is unbelievable. Online boots are very poorly made, the seams are crooked, the fur is coming out through the seams and the glue is all over the rubber soles. I wouldn't pay $20 for these, let alone $109.00.

Originally, the website said that if there was a return or refund, to email them with reason for return and they would provided a RMA# so no shipping charge would incur. Now, website states that we have to send back (to Singapore) through an international carrier with insurance, and we will be charged an additional $20 per boot order returned.

Do not buy from them!!!

We are not returning the boots but instead will donate them to a charitable group for women who could use them. Shipping back would cost ~ $65 and then $40 for returned boot fee...UGH!!







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This report was posted on Ripoff Report on 12/23/2010 09:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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