Complaint Review: 800mattress / sleepys
800mattress / sleepys usmattress Sent a defective mattress refuse to refund hicksville , New York
*REBUTTAL Owner of company: We are here to assist you
The delivery men left before I could inspect. When I did I found that my queens size bed was more like a full size. I immediately called to have the delivery people come right back and take this defective mattress away --and was told I must leave a message with the salesperson -- who surprise surprise - never got back to me. In fact still did not get back to me. Then when I finally called back the third time I was told they will not pick up the mattress I can get a different mattress. I do not want to deal with this company I requested a refund because the bed was defective they said that was not possible.
So I guess that it is my fault they sent me a defective bed? Any ideas? I disputed the charge with citibank but I don't know how that will go. Oh ya arent monopolys illegal. The owners of sleepys also own 800mattress and usmatteress if I were buying a bed again I would not use any of them as it is now I have to get them to take this one back and I will go ack to my old mattress before I deal with these scam artist again... Word to the wise do not deal with them in less you want to get ripped off.
This report was posted on Ripoff Report on 07/06/2012 04:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/800mattress-sleepys/hicksville-new-york-11801/800mattress-sleepys-usmattress-sent-a-defective-mattress-refuse-to-refund-hicksville-n-907460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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