99 Slot Machine No Payouts, I paid $30 to play and won $560, it has been processing over 1 year now. Internet

  I joined 99 Slot Machines over a year ago, I thought I'd try it out of curiosity, I limited myself to a $30 deposit and won $560, stopped playing and went to cash out, I was told to submit documents to prove your identity which was submitted, this started to become repeated document submissions, which no progress in sight! I have been submitting this information to them for over a year now. I've tried calling countless times talking with people that sounded like a script, telling me the same thing, "I'm sorry they behind in payouts", "it will be processed as soon as all information clears the management". Something to that affect. I'm still waiting, I've also learned my lesson!