• Report: #641533
Complaint Review:

A Across USA Auto Transport

  • Submitted: Fri, September 17, 2010
  • Updated: Fri, September 17, 2010

  • Reported By: Rob — Ocala Florida U.S.A.
A Across USA Auto Transport
Internet United States of America

A Across USA Auto Transport Ryan Terrible Customer Service Internet

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Once these people got my deposit they became invisible.  Customer service is terrible and they won't contact you unless your threaten them.  Below is an email stream from the company when I asked why it was taking 15 days to deliver my car when I was told it would be 7 days.  Good luck if you decide to use this service. 

From: Ryan <ryan@aacrossusa.com>
>Sent: Sep 13, 2010 4:09 PM
>To: Rob P(((REDACTED)))
>Subject: Re: Car Shipping Order Placed
>I guess the driver ran into some delays with some of his customers.
>----- Original Message -----
>From: "Rob P(((REDACTED)))
>To: "Ryan" <ryan@aacrossusa.com>
>Sent: Monday, September 13, 2010 4:04 PM
>Subject: Re: Car Shipping Order Placed
>Why is it taking 15 days instead of 7 days?
>-----Original Message-----
>>From: Ryan <ryan@aacrossusa.com>
>>Sent: Aug 30, 2010 4:04 PM
>>To: Rob P(((REDACTED)))
>>Subject: Re: Car Shipping Order Placed
>>Please let us know the delivery contact and phone #  Also let us know how
>>you want to handle the $175 deposit.
>>----- Original Message -----
>>From: "Rob P(((REDACTED)))
>>To: "Ryan" <ryan@aacrossusa.com>
>>Sent: Monday, August 30, 2010 3:32 PM
>>Subject: Re: Car Shipping Order Placed
>>If you cannot pick up in the 3-day window, then schedule pick up for

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 09/17/2010 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/a-across-usa-auto-transport/internet/a-across-usa-auto-transport-ryan-terrible-customer-service-internet-641533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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