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Report: #469549

Complaint Review: A And E Factory Service A & E factory service - Round Rock Texas

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  • Reported By: Bronx New York
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  • A And E Factory Service A & E factory service 1300 Louis Henna Blvd Round Rock Round Rock, Texas U.S.A.

A And E Factory Service A & E factory service has been trying to fix my Washer machine since 2/05/09 it is currently 07/14/09 and the Washer machine is still broken. Round Rock Texas

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I Sandra Lopez have been dealing with a nightmare of a warranty support from a Maytag Washer machine I bought from Home Depot. I just made it before my warranty expired.

I called in to report my problem after finding out who deals with this warranty issue it turns out GE does not have a GE technician working on Maytag units and they sub that work out to a company called A & E factory service, Fine.

I called 2/05/09 to report my problem and they have not fixed it yet it is currently
07/14/09 and they are due to return yet again in the hopes to fix it. And when I called to find out what is the worst case to both GE and A & E factory service its been a nightmare getting any body to help me. GE stated A & E factory closed the claim stating they fixed the problem back in 2/27/09 and therefore GE is not anymore liable to the warranty But A & E just keeps sending out technicians with constant excuses the part is either not in or they end up sending the wrong part.

This as nearly been going on for 6 months and still I have no support from either party GE or A & E factory service.

I have come to the end of my rope and looking into legal channels. My Washer machine failure is completely legit and failed under warranty coverage.

Sandra ****
Bronx, New York
U.S.A.

This report was posted on Ripoff Report on 07/14/2009 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/a-and-e-factory-service-a-e-factory-service/round-rock-texas-78664/a-and-e-factory-service-a-e-factory-service-has-been-trying-to-fix-my-washer-machine-sin-469549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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