Report: #987945

Complaint Review: A & E Factory Service

  • Submitted: Fri, December 28, 2012
  • Updated: Fri, December 28, 2012
  • Reported By: Diane — Plymouth Michigan United States of America
  • A & E Factory Service

    Internet, Michigan
    United States of America

A & E Factory Service Waste of Time and Money! Internet, Michigan

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I called A & E Service to repair my dishwasher - it would not drain.  First available appt would be 2 weeks.  They came out and said they needed to order a part and they sold me a warranty.   It took 2 weeks to come in then they called and scheduled another appt for 2 weeks to put part in. So, 6 weeks later they came out and put in part.  Left, I tried to wash dishes and the same problem happened - it wouldn't drain.  I called right away and of course, they couldn't come out for 2 weeks! Now, I was stuck having bought the warranty.  They came out and said it needed a different part which had to be ordered but I was to call them as soon as it arrived in mail and they would come out right away.  It came in mail, I called and nothing available for 2 weeks!  They came out today, put in part - said they tested it and left.  I loaded it up and turned it on and it won''t even work.  I called right away and they told me they had an appt in 2 WEEKS!  Over 2 months and it is worse than when I started.  What a waste of time and money.  Never call them!  And check when you buy your appliance who they use for service!
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