• Report: #1046371
Complaint Review:

A-Johnston Appliance Repair, Inc

  • Submitted: Fri, April 26, 2013
  • Updated: Fri, April 26, 2013

  • Reported By: Adam — Tinley Park Illinois
A-Johnston Appliance Repair, Inc
300 Ravinia Pl. Orland Park, Illinois United States of America

A-Johnston Appliance Repair, Inc Unethical Business Practices Orland Park, Illinois

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Our dryer was without heat so we contacted this company for repair. The lady on the phone told me that it was a $98 service call fee and that that would go towards the cost of the repair if the repair was needed. They gave us a 5 HOUR WINDOW of what time they would be here between 12-5pm. They got here at 4:55pm. It turns out the ignition needed to be replaced and a $30 part is needed to fix it.

The repair man fixed it in 5 minutes and left me with a $240 bill!. We contacted the company and they told me then that their service fee was 138 dollars! Even at $138 with a $30 part, the math still doesn't add up for a 5 minute repair. There was no itemization on our bill as to what was charged for what. All the bill stated was "Replaced ignition - $240". 

This company is very unprofessional and I would not recommend them to anyone.

This report was posted on Ripoff Report on 04/26/2013 06:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/a-johnston-appliance-repair-inc/orland-park-illinois-60462/a-johnston-appliance-repair-inc-unethical-business-practices-orland-park-illinois-1046371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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