• Report: #1144334
Complaint Review:

A Matter of Fax

  • Submitted: Tue, May 06, 2014
  • Updated: Tue, May 06, 2014

  • Reported By: anonymous — Mounds Oklahoma
A Matter of Fax
Internet USA

A Matter of Fax Total Ripoff Harrison Internet

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A Matter of Fax intentionally misleads customers by misrepresenting their products. I thought I was buying Canon ink cartridges with free shipping. After pressing the final click for the purchase, it shows that the price whent up $20 for expedited shipping that I did not ask for. Customer service did refund this.

Then when the package arrived, it was generic ink. When I went to their website to review it, I saw that indeed they called it Canon ink and had a photo of Canon ink--and in fine print beneath the photo it said it was for photo purposes only and that it would be generic.

Then I looked up their refund policy: No refunds for ink!

Clearly this company is knowingly ripping people off. The just ripped me off.

This report was posted on Ripoff Report on 05/06/2014 05:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/a-matter-of-fax/internet/a-matter-of-fax-total-ripoff-harrison-internet-1144334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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