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Report: #415292

Complaint Review: A Plus Van Lines - Dania Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Leslie Michigan
  • Author Confirmed What's this?
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  • A Plus Van Lines 1920 Tigertail Blvd Dania Beach, Florida U.S.A.

A Plus Van Lines STAY AWAY! Dania Beach Florida

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I only wish all of these complaints were posted prior to my research on A Plus Van Lines back in July 2008 - it would have saved me a lot of headache, money and furnishings. As a public service I decided NOT to take their settlement for my damaged goods which amounted to $108 and an agreement to NEVER speak publicly about my settlement (the items damaged and destroyed totaled more than $7, 000). Instead I decided to voice my opinions on every complaint site available to me in an attempt to save others the trouble of dealing with this company.

Since I was moving some very valuable inherited items I opted to use their "professional" packing service at a cost of $400 to "professionally" pack those items. Out of the 7 large items THEY packed...3 were damaged and 1 was completely destroyed. In addition to the furniture, my boxes were damaged, crushed, destroyed. 7 boxes were a complete loss. They even "repacked" 3 of my boxes.

Like the others that complained, I too was charged extra to actually ship all of the items that they included in the quote. I paid an additional $500 for the "additional" cubic space - however we had to leave off the truck the entire patio furniture set that was included in the quote. They wanted an additional $900 to put that on the truck? This company makes a lot of promises. Melanie, who claimed to be the manager, was AWFUL to work with and provided nothing I would call customer service.

As my items were being unloaded from the truck I could tell there were problems and I immediately called Melanie. She actually told me now that I had made the final payment she would no longer speak with me and that I would have to contact the claims department from now on. She said A Plus Van Lines had no further obligation to deal with me. I will always regret being the one who made the decision to use this company.

Nmm
Leslie, Michigan
U.S.A.

This report was posted on Ripoff Report on 01/23/2009 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/a-plus-van-lines/dania-beach-florida-33004/a-plus-van-lines-stay-away-dania-beach-florida-415292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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