Complaint Review: A Solid Gold Sound
- A Solid Gold Sound
Lake Oswego, Oregon
- Phone: 593-6364560
- Category: DJ Services
A Solid Gold Sound Do Not Book A DJ With Them..You Will Not Get What You Pay For and They Do Not Care!!! Lake Oswego Oregon
Three days prior to my wedding a DJ called and asked me if I just booked my wedding DJ. He proceeded to tell me he did not have any of our requests regarding music we wanted played. I found myself in a panic because we sent our requests to this company months prior to our event. I gave him specific songs I wanted played for us and a particular type of hispanic music I wanted played to pay tribute to my hispanic culture at the wedding over the phone. He agreed (the DJ).
After I got off the phone with the DJ my fiancee called A Solid Gold Sound and thats when the run around began. My wedding reception would have been perfect had I not hired a DJ from A Solid Gold Sound.
I approached the DJ during the reception to try to help him pick music for us and none of our music requests were met. I did not get to hear the hispanic music artist I requested from A Solid Gold Sound and the DJ. The DJ just did not care and it was very clear.
At my reception when I complained to the DJ he told me that is what I get for booking an online DJ service and to call and complain to them. He also said "I dont play that kind of music on purpose" referring to the Kinito Mendez (merengue) music I requested. I was imbarressed in front of my guests by the music he was playing.
When we called to complain and resolve this issue with John the supervisor of A Solid Gold Sound this is what we got....
He is in a job interview he will call you back...and he doesn't.
John himself has told me call back tomorrow I dont have time to talk now,
When I call back the next day he repeats the process stating the phones are ringing off the hook. This went on for weeks..daily.
We have given John our phone numbers and followed their complaint procedure of sending them an e-mail complaint and are still waiting for their calll back. I have been doing this run around with John from A Solid Gold Sound since July..it's almost September now.
Please do not book any service with this company. You will regret it if you do!
This report was posted on Ripoff Report on 08/25/2008 10:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/a-solid-gold-sound/lake-oswego-oregon/a-solid-gold-sound-do-not-book-a-dj-with-themyou-will-not-get-what-you-pay-for-and-they-366901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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