Complaint Review: Ripoff Report | A&A Marketing TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. A&A marketing a worldwide leader in the online lead generation industry, specializing in the home based business sector. A&A Marketing’s network of online media publishers and call centers, we introduce thousands of individuals each day to a new variety of proven business.
- A&A Marketing TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. A&A marketing a worldwide leader in the online lead generation industry, specializing in the home based business sector. A&A Marketing’s network of online media publishers and call centers, we introduce thousands of individuals each day to a new variety of proven business.
853 North Quentin Road - Suite 207
- Category: Cross-Border Scams
A&A Marketing TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: A&A Marketing, Inc. dedicated to customer satisfaction. A&A Marketing, Inc. implemented strategic changes ensuring customer success, focusing on finding ways to improve and assist clients in the best way possible efficiently and effectively even in challenging business climate we face today.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service. A&A Marketing pledges to always resolve any issues: feel safe, confident & secure when doing business with A&A Marketing recognized by Ripoff Report Verified™ as a safe business service.
EDitor's UPDATE: Positive rating and recognition has been given to A&A Marketing for its full commitment to quality customer service.
Ripoff Report's discussions with A&A Marketing have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. PandaResearch.com listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
A&A Marketing, Inc.'s customer service department head, Ms. Nicole, has informed us that her personal philosophy is that her customers success are the heart of the business. [continued below]....
A&A Marketing, Inc. says this, " We are one of the best online advertising company for helping customers to make little more money by providing their valuable opinion. We believe in strategy, if customer is happy, we are happy, together we both can grow".
One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "A&A Marketing, Inc. truly communicate all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that the employees show us. They are serious about meeting commitments, and deliver on their promises."
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Nina Narang during an onsite inspection held by a third party verification company with no biases towards A&A Marketing.
A&A Marketing Inc. provides online lead generations to several different business ventures, however, they specialize in the home based business sector. In addition, A&A Marketing Inc. offers these services through the brands Inbox Pays, Mind Pays, and Panda Research. Nina Narang stated the following in regards to the basic business model and vision for A&A Marketing Inc., "we are into online marketing...many advertisers have different kinds of services and offers, which we get filled from our customers who come and sign in on our website...we provide leads to the advertisers." Individuals who use A&A Marketing Inc. are paid to fill out specific surveys, and those surveys are then provided to businesses and generated as leads.
Leads for A&A Marketing Inc. are generated primarily through online searches. Once a interested individual reaches one of their many websites they will be provided with the tools that facilitate understanding their services. A&A Marketing Inc. offers interested individuals a glimpse into who they are as a company, the services they can offer clients, as well as their focus as a company. A&A Marketing's website stated the following in regard to their focus, "we stand out from the rest by having superior partnerships with our affiliates and in-house traffic sources. From our Incentive Rabbit brand to our Lead Monetize solutions, we have various ways to feed you quality traffic. Convenience is another one of our recipes for success, as providing you real-time tracking gives us the consumers choice."
CUSTOMER CARE & COMPLAINT RESOLUTION – A&A MARKETING
During the onsite interview Ms. Narang was asked to describe a situation where a client was dissatisfied with the services or products they were provided. Ms. Narang expressed that on occasion a customer will not read the terms and conditions to their services, which appears as a pop-up window during the initial purchase of the product.
Additional confusion can arise in regards to the money accrued through A&A Marketing Inc. services, and how that money is deposited into the customer's account. Ms. Narang also expressed that they take any complaint or concern very seriously, and do everything they can to remedy the situation. She went on to state, "if it comes to me I will try to explain the ticket system...we try to resolve it ASAP."
When asked to address the complaints on Ripoff Report's website Ms. Narang explained that some individuals become confused by the payment method of A&A Marketing Inc. A&A Marketing Inc. will always be happy to explain how to appropriately view the money they have accrued through using the service. Originally there was a category titled 'viewed' which would showcase the pending money in their account. This would often lead to confusion, and now that category has been retitled 'pending'. This change has helped with the confusion on this matter. Ms. Narang stated the following about the reputation of her company, "my website just provides them a list of the service, a list of the different kind of offers available in the market, which I go to the different advertisers to get...I had to gain my reputation for that first otherwise no one will give me those offers."
A&A Marketing Inc. is proud to be a part of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program.
A&A MARKETNG - STATEMENTS FROM THE HEAD OF CUSTOMER SERVICE
" We are one of the best online marketing company helping customers to get the best payouts for their opinions. At A&A Marketing, Inc. customers are treated first and we believe in transparency. Out marketing department always keep looking for best offers/surveys to make them available to our members to make little more income. Please take time to review our site, FAQ section, How it works section, understand our history and receive answers to your questions.
A&A Marketing, Inc.'s team have expressed that they feel very confident doing their job. A&A Marketing, Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "A&A Marketing, Inc. provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. The President is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."
Ripoff Report was pleased to learn that A&A Marketing, Inc.'s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM A&A MARKETING
A&A Marketing, Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, A&A Marketing, Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our review, which included discussions with Vice President of the company,
Ripoff Report is convinced that A&A Marketing, Inc. is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that A&A Marketing meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Panda Research - A & A Marketing Inc Palatine Illinois
ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
STATEMENT FROM A&A MARKETING:
Customer has already been taken care of.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
I had been approved for $102.00 by Pandaresearch out of the total of $239.00 for taking their surveys where I also had to buy products. Pandaresearch approved $102.00 on 9/12/2008. It is almost 4 months since my request was made and I am yet to receive payment. Upon contacting their support team at firstname.lastname@example.org, I received a couple of responses from them on 10/17/2008 when I first made my inquiry about the non-payment. I sent a reminder e-mail on 12/12/2008 as it was the 90th day from the date that they posted on their website that my payment had been approved. They have stopped responding and my guess is they do not want to pay. It is sad that fraudulent companies are popping up all over the country and not one of them has been shut down. They are growing. That says something about the system. RB Irvine, California
This report was posted on Ripoff Report on 01/06/2009 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/aa-marketing-trusted-business-ripoff-report-verified-businesses-you-can-trust-aa-marketing-a-worldwide-leader-in-the-online-lead-generation-industry-specializing-in-the-home-based-business-sector-aa-marketings-network-of-online-media-publishers-and-call-centers-we-introduce-thousands-of-individuals-each-day-to-a-new-variety-of-proven-business/palatine-illinois-60067/panda-research-a-a-marketing-inc-palatine-illinois-408830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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