Report: #599678

Complaint Review: Aafes-Military Star Card, Armed Forces Exchange

  • Submitted: Mon, May 03, 2010
  • Updated: Mon, May 03, 2010
  • Reported By: angie — apo Other United States of America
  • Aafes-Military Star Card, Armed Forces Exchange
    Nation wide
    United States of America

Aafes-Military Star Card, Armed Forces Exchange You tell me its ok I couldnt make the payment for my emergency leave and then put it on my CREDIT?!?!?! Grafenwoehr , Nationwide

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I am currently stationed in Germany. I had a emergency leave and I had to leave right away to the states. Once I got to the states I called them and told them I was going to be late on the payment because I was not around a aafes to pay it. The lady told me it was fine I even took her name down and told her I was going to call her the next month if I wasnt back in Germany. She say no problem. So just as I did My husband went back to Iraq and I ended up staying a little over 3 months I asked her if I could pay with a debit card and she tells me no they didnt except them at the time!

Ok so I think everything is fine till I get home to pilled up mail and I call them and tell them Im back in town and going to make a payment (NOT EVEN THEN) did she tell me that it had been turned over to a tops account due to non payment...So NOW Im trying to buy a house and its REALLLLY holding me back because of a mistake they made I had no way to pay it and I dont feel its fair for them to tell you on ehting and do another and not even tell you till you find out on your own! I HATE AAFES STAR CARDS ARE NO WAY TO GO... and to top it off I have all 3 cards and that is the only one I had the problem with...I ahve never missed a payment until that date

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This report was posted on Ripoff Report on 05/03/2010 03:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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