Aamco Transmission ripoff Rochester New York

After breaking down while driving one night, I brought my vehicle to the dealership that I purchased it at with the assumption that it was a transmission problem because the vehicle would not shift into second gear. This is a three year old Vehicle with only 40,000 miles that I purchased just four months prior.

The dealership confirmed that there was internal damage but that my warranty company wanted a second opinion from a transmission specialist (Aamco). The vehicle was brought to Aamco, who confirmed what the dealership had said and it was decided by my warranty company that they (aamco) would fix it.

They had my vehicle for approximately a week and a half. When I went to pick it up I was told by the manager, Mark that the check engine light came on when the car was in their possession and that the diagnostic test said that it was the O2 censor. He explained that the car had been on a lift and that it would probably just go off after driving for a while. If not, he said to bring it back and they would replace the censors, which I agreed to.

I proceeded to get in my vehicle and when I started it I heard a loud rumble from underneath that I had never heard before. After driving I realized that when I turned corners I heard a rubbing from underneath. I waited two days and I called them to let them know that not only did the check engine light not go off, but now there is a rubbing/vibration that is getting progressively worse. I Brought it back the following weekend. They "fixed" the check engine light by "wiggling some wires". Mark then called me in to look under my car. He pointed to the exhaust system and showed me that it was rubbing against the frame. He then went on to insult my intelligence by telling me that this was caused by the change in temperatures that we were experiencing and that they never touched the exhaust system, therefore had no responsibility to rectify the situation.

It is too bad that it is obvious that they have to take off a portion of the exhaust to get to the transmission. After them refusing to do anything I contacted my dealership and explained all of it to them. They tried numerous times to get them to just re-align the exhaust to make things right and they would not do it. Mind you, they got a check from my warranty for over $2200, & I paid them the $250 deductible.

Needless to say, I had my dealership fixed the exhaust problem which got really bad toward the end. That ended up costing me another $150 dollars. They told me that Aamco bracketed the front of the exhaust system straight to the Transmission and that was causing the loud noises. Yesterday the check engine light came back on and that is my reason for writing this. DO NOT GO TO AAMCO TRANSMISSION. THEY LIE TO THEIR CUSTOMERS AND ARE TRUE SCAM ARTISTS AND BAD BUSINESSMEN. STAY AWAY FROM AAMCO.

Josh
Rochester, New York
U.S.A.