Complaint Review: AARON FURNITURE LEASE & RENTAL, CARMICHAEL, CA. - CARMICHAEL California
- AARON FURNITURE LEASE & RENTAL, CARMICHAEL, CA. 5227 MANZANITA AVENUE CARMICHAEL, California U.S.A.
- Phone: 916-334-0203
- Web:
- Category: Computer Rental 2
AARON'S SALES & LEASE OWNERSHIP - JUAQUIN STORE MANAGER RIPOFF EXTREMELY RUDE, NON-UNDERSTANDING, SARCASTIC, MISLEADING & VERY VERY RUDE CARMICHAEL California
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I have been a customer of Aarons' for a few years now, and never have I ran across such an untollerable, rude, sarcastic, non-understanding, scantless individual in my at least 10-13 years of service with a rental company.
Beware, he is obviously only out to get your money no matter what the cost, and not out for us customers in the least.
I have leased a personal computer for the past 4 months now, and informed them when approached what I was looking for and interrested in, explaining exactly what I needed my computer to do,( burning DVD's) and, low and behold after asking them before I signed the contract, "Now I will be able to burn DVD's, correct?" and was told absolutely.
After delivering the computer and me not knowing much about computers, tried for about 1 1/2 month to get it to burn DVD's and no such luck. Found out I needed a DVD writable also.
I then called them back to find out that the guy that sold it to me was no longer there.( I wonder why) I then talked to someone else and plainly explained my dilema and what I was told when I got it. They then told me that they had another computer that would do that, that they could switch out to me but there was a 40.00 a month increase in payment. (No fair, misled once.)
I then approved of it and they delivered it. I asked again, "Now, I am going to be able to burn DVD's on this one, Right?" I was told yes, with no doubt.
OK, I have had this one for 1 1/2+ months and just find out that it won't burn DVD's, it only has a DVD rom. (Again misled)
Again, I call them and tell them what's wrong. I get transfered to "The Store Manager"Juaquin, which finally ends up telling me that there is nothing he can or will do unless I bring my tower down so he can see what the problem is and that he can't promise anything on a solution, after taking my money for all these months and me having a computer that still won't do what I need it to do. The final straw was when he made a really sarcastic comment to my husband telling him to go home and watch the football game and have a beer. What kind of customer service is that?
Just a word to the wise, GO SOMEWHERE ELSE!!!!!!!!!!!!
Cara
Sacramento, California
This report was posted on Ripoff Report on 12/09/2004 08:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aaron-furniture-lease-rental-carmichael-ca/carmichael-california-95608/aarons-sales-lease-ownership-juaquin-store-manager-ripoff-extremely-rude-non-underst-122114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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