Complaint Review: abc financial and blast fitness
I signed up for a blast fitness membership and was a member for over a year, always paid on time and never had any issues with my account. I cancelled my membership obn september 6th due to the fact that the location nearest my home had closed and i did not want to drive 20 miles out of my way to go to a busier location. I sent in my email along with the form they require to be attached to it. I received an automated response immediately saying they would contact me in a few days. After a few days I never received any other email or contact from anyone. I called them on the 10th of September to verify that my account had in fact been cancelled.
The person on the phone said it had been cancelled and that I would not receive any further bill. About a week later I received a bill for 49.99 stating that I owe an annual membership fee in order to cancel my account. I immediately called and was told that because it was within the 30 days of my cancellation that I am responsible for the annual fee and to email the company my original cancellation so they could take a look at it. I then emailed the company my original cancellation and all the documents supporting that I had cancelled before that period.
The company then proceeded to give me the run around in four different emails and kept asking me to send the same information. Finally i got the same response that I am still responsible for this fee. How can I be responsible for a fee on a membership that I cancelled and haven't used. What really bothers me is not that they seem to not care about their customers but that my boyfriend sent in the same cancellation on the exact same day as i did and he never received any additional fees or anything like this at all. I DO NOT LIKE THIS COMPANY ALL AND WILL NEVER GET ANOTHER MEMBERSHIP FROM THEM EVER!! THEY ARE SCAM ARTISTS!
This report was posted on Ripoff Report on 10/11/2013 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/abc-financial-and-blast-fitness/sherwood-arizona-72124/abc-financial-and-blast-fitness-huge-ripoff-scam-artists-sherwood-arizona-1091169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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