Complaint Review: ABC Heating and Cooling - Buffalo Grove Illinois
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- Author Not Confirmed
- ABC Heating and Cooling Buffalo Grove, Illinois USA
- Phone:
- Web: http://www.4abc.com/
- Category: Heating, Cooling & Ventilation
ABC Heating and Cooling Upsell, forced to buy, creating their own business, poor customer service Buffalo Grove Illinois
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Entered into a maintenece contract with ABC Heating and Cooling after purchasing our home a year ago. Chose them only because their sticker was on our heater.
Every time we have called them to perform routine maintenance, they've told us that our large units were at "end of life" and quoted prices for replacements. That was fine, we just ignored them as most people do.
This latest situation pushed us over the edge! We called them to lubricate the fan motor on our Central AC unit since it sounded like it was running a little rough. The technician Eric proceeded to DISCONNECT the unit and REFUSED to reconnect it telling us is was incorrectly wired (12 YEARS AGO). He explained to us that it would cost us $530 to reconnect it properly!
Talk about creating your own business! Totally ignore the customer's request and put them in a position where they have to pay you if the want AC 24 hours before the forecasted weather is for 60% humidity and 90 degrees!
This report was posted on Ripoff Report on 06/28/2014 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/abc-heating-and-cooling/buffalo-grove-illinois/abc-heating-and-cooling-upsell-forced-to-buy-creating-their-own-business-poor-customer-1158153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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