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Report: #17130

Complaint Review: AbEnergizer - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Belleville IL
  • Author Not Confirmed What's this?
  • Why?
  • AbEnergizer Lindbergh Lane Van Nuys, California U.S.A.
  • Phone: 800-457-0825
  • Web:
  • Category: Customer

AbEnergizer no customer service, no refund on return consumer rip-off fraud victimized many consumers Van Nuys California

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I ordered the AbEnergizer in November and received it December 24th. When I decided that I did not like the product, I decided to return it. Unfortunately, the invoice had been accidentally thrown away.

I called the order number (the only number that i could find for the abenergizer on the web site or otherwise). I explained the situation to the operator and asked for the return address. She gave me P.O. Box 570, Van Nuys, CA. I mailed and insured the package on January 14th, 2002.

I became concerned when the product had not been credited back to my account a month later. I called the order number again and asked for a customer service number and explained the situation.

The operator asked me what address the product had been shipped to. I told her and she informed me that this was the incorrect address, and that the correct address was Lindbergh Lane. I told her that the package had already been mailed (because she seemed to have a hard time getting that!) and finally got a customer service number.

I have continually tried to call customer service and have been unable to get through. It rings for half an hour straight, if it is not busy. I am about to give up, but hey, that's my 80 dollars!!!

Cassie
Belleville, Illinois

This report was posted on Ripoff Report on 03/19/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/abenergizer/van-nuys-california/abenergizer-no-customer-service-no-refund-on-return-consumer-rip-off-fraud-victimized-man-17130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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