about the children tracy call them and wave your money good by Goleta California

Let me add my complaint to the list . It is pretty much the same as the rest . Called  about the children as I need help with gaining custody of my grand children . They were  sweet as sacrine when we first spoke on the phone. Very concerned and very willing to help. Stated that they would deliver the needed court documents to secure the custody of the kids in family court .  As soon as they got my credit card number the caring attitude stopped , as did the return phone calls. after filling out the paperwork they sent me and returning same to them ,several attempts to contact them met with negitive results . Messages were left via voicemail , emails were sent , all to no avail. After several days of waiting we received the documents and rushed to the family court to file them. Once we handed them to the county clerk ,we were told that the documents were insufficient and would not be read by the judge as presented to the clerk . numerous attempts were made to contact them but they never responded back  to our calls or e-mails . After paying them almost six hundred dollars for the useless paperwork we were forced to hire a local attorney who secured the paperwork needed in one business day . In my opinion this firm is a scam and feeds on  vulnerable and stressed out families who are in the middle of a crisis in order to get their pound of flesh . I have read many of these complaints about this firm , unfortunately too late and also the crap they have posted in rebuttal . If it were not for the vast number of complaints , they might be able to BS their way out of them but the numbers don't lie. Don't waste your money like I did . Hire a lawyer first so you do not have to pay both the lawyer and them.