I was comparative shopping for handicap conversion vans from Braun Corp. We planned to move to Seattle, WA during the summer and I made the mistake of mentioning this to Absolute Mobility Center's sales rep, Chuck. When comparing their prices to those of their competitors within the same region I noticed that on average there was a 33% mark up of their in house installed parts. When I pointed this out they insisted their parts were superior to their competitors. When I asked them for the manufacturer and part numbers so that I could verify their claims with an outside source they refused to acknowledge the request and went to great lengths to avoid it. Instead I was promptly informed, although it felt more like being threatened, that if I did not purchase from them that they would not honor the Braun Corp warranty on the van. This is something I am told by Braun would be in violation of their licensing agreement. When I informed them of this I received an irate email from the business owner, Eddie Riviera, who still refused me the manufacture and part numbers that could help verify their claims. He then attempted another scare tactic by saying and I quote "We will not service any vehicle not purchased from our company. When your cheap van breaks down in the middle of the night and you're stranded who are you going to call for help? If you purchase from us you will be given our owners private cell phone number so you can get the help you need day or night. It pains me to think that these methods of aggressive sales are used to prey upon the already emotionally distraught individual just looking to regain a part of their freedom. Anyone who has purchased a converted van before knows it can be a serious emotional and financial drain without the unnecessary inflated prices that Absolute Mobility Center justifies by scaring you into thinking you are unsafe to buy from anyone else.
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