Report: #1064894

Complaint Review: Academic Advantage

  • Submitted: Sat, July 06, 2013
  • Updated: Sat, July 06, 2013
  • Reported By: Empie — California
  • Academic Advantage
    1700 Iowa Ave,
    Riverside, California
    USA

Academic Advantage Alexandra HericLian Salvan Vargas They stated that I was not reachable yet I repeatedly emailed them, called them and faxed them ALL of the information that they requested on se multiple occasions. Riverside California

*Consumer Comment: $88 fingerprint charge

Show customers why they should trust your business over your competitors...

 They just took money out of my account, I filed a complaint with my bank so my bank credited the money back to me. Then The Academic Advantage sent my bank the signed credit card information. The thing is they said I wasn't reachable, therefore they were entitled to taking the money. However, I had DOZENS of emails and had called 10's of dozens of times to them. I submitted my personal, sensitive and confidential information to not one not two BUT THREE different email addressess that they gave to me AND still they said I was unreachable. Yet, jsut like you stated on page 56 of THEIR written material it says under special notes in bold When you receive a message from us, please get back to us as soon as possible and no later than 5:30 pm Pacific Time on the same day. A prompt response to all of our messages is very important and appreciated. I order for our program to be successful, we cannot afford to wait for replies to either our emails or our phone calls. 

 

OKAY but I have been emailing them AND calling them with no reply or responses!

 

Please let me know if there is any recourse in this matter. I am a newly single mother (husband left the home) of 5 young children and I thought this was going to be a great program for me when I recieved the call about making $17 an hour. I need to know who to report these people to so that I can get my money back. It may not seem like a lot to some people, but it is to me and my children.

 

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This report was posted on Ripoff Report on 07/06/2013 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/academic-advantage/riverside-california/academic-advantage-alexandra-hericlian-salvan-vargas-they-stated-that-i-was-not-reachable-1064894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

$88 fingerprint charge

AUTHOR: fundaddy - ()

 The same thing has happened to someone I know: AA withdrew $88 from her bank account for fingerprinting and did not hire her, claiming she did not complete her "paperwork" despite efforts to contact her (but she never heard from them). Did you eventually get the $88 back, or did AA convince the bank to make the debit stick?

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