• Report: #973850

Complaint Review: Academic Evaluation Services, Inc.

  • Submitted: Mon, November 26, 2012
  • Updated: Mon, November 26, 2012

  • Reported By: Jennifer — Sarasota Florida United States of America
Academic Evaluation Services, Inc.
11700 N. 58th Street, Suite C Tampa, Florida United States of America

Academic Evaluation Services, Inc. $110 fee for two automated emails Tampa, Florida

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We sent an application to Academic Evaluation Services to evaluate an international high school transcript so my cousin could attend college in the US. We called prior to submitting the application to verify that the Engish translation we were providing would be adequate. 

After receiving the application, AES says they sent two automated emails to my cousin informing her that the translation had to be done by an internationally certified translator. My cousin says she did not receive the emails. 

We found out about the problem when I called AES to find out why the college had not received the evaluation. The delay ended up costing my cousin the opportunity to study in the US.

To add insult to injury, Academic Evaluation Services refused to refund the $110 fee, under their "no cancellations, no refunds" policy. Even though the sum total of their work was two automated emails. 

Do yourself a favor: Look for a company that only expects to be paid if they do the work.

This report was posted on Ripoff Report on 11/26/2012 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/academic-evaluation-services-inc/tampa-florida-33617/academic-evaluation-services-inc-110-fee-for-two-automated-emails-tampa-florida-973850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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