• Report: #456187
Complaint Review:

Acai Advanced C/o GLF

  • Submitted: Thu, May 28, 2009
  • Updated: Thu, May 28, 2009

  • Reported By:Savannah Georgia
Acai Advanced C/o GLF
41 Canal Street Lewiston, Maine U.S.A.

Acai Advancedc/o GLF Live Lean For Life I cancelled my subscription but my account was charged anyway. Lewiston Maine

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When I called to cancel the free trial subscription, I was told it was too late and when I checked my account, there were 2 charges one for $64.95 for a bottle of the capsules and another charge for $24.95 for access to their website.

I immediately asked to have my subscription cancelled. They would not refund my money. When I asked to speak to a supervisor, I was told there wasn't one.

When I asked what the $64.95 charge was for, I was told that a second bottle was shipped the previous day. That was 24 days ago and have not received the product.

Of course I don't want the product, I just want my $64.95 back! I attempted to call but the recording says that they are "experiencing high call volume" which is any time of the day.

I have attempted to hold several times for a live body. The longest I have held on is 45 minutes.

Savannah, Georgia

This report was posted on Ripoff Report on 05/28/2009 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acai-advanced-co-glf/lewiston-maine-04240/acai-advancedco-glf-live-lean-for-life-i-cancelled-my-subscription-but-my-account-was-cha-456187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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