Report: #502903

Complaint Review: Acai-burn

  • Submitted: Thu, October 01, 2009
  • Updated: Wed, October 07, 2009
  • Reported By: CARL — HOLLYWOOD Florida USA
  • Acai-burn
    11Athabascan Av . suite 240

Acai-burn IMPROVE HEALTH, ACAI BERRY DETOX I agreed to a 1 month free trial of Sherwood Park, Alberta, Canada Internet

*UPDATE Employee: Hello,

*General Comment: should of went to gnc

Show customers why they should trust your business over your competitors...

By telephone , I agreed to pay $4.95 for a 1 month trial supply of acai burn and acai berry detox. I demanded that no additional money be debited from my account and was told that there would be no more debits. A few days later my account was debited for additional $79.28 + $2.38. I tried to call at the customer non-service number - 866-807-3562 and there is never an answer . I have filed complaints with the Federal Trade Commission and the Federal Communications Commission . I recommend that everyone involved in this scam, fraud, ripoff , theft file your complaints with these agencies.

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This report was posted on Ripoff Report on 10/01/2009 05:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee


AUTHOR: Gemma R. - (USA)


If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the left of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,
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#2 General Comment

should of went to gnc

AUTHOR: tattoomiami - (USA)

nothing is free in this world, should jus went to gnc, that's your stupidity
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