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Report: #456985

Complaint Review: AcaiBerry Detox / FWM Lab - Hollywood, Florida

  • Submitted:
  • Updated:
  • Reported By: Sand Springs Oklahoma
  • Author Confirmed What's this?
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  • AcaiBerry Detox / FWM Lab Hollywood,, Florida U.S.A.

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This company is a complete scam. I ordered a "FREE" trial of acai berry and so far have been billed for four different amounts from four different companies! I ONLY ORDERED FROM ONE AND THAT WAS ACAI BERRY DETOX. The other companies, one was an on-line diet and fitness program, were apparently given my information including my credit card! The scary part is that each one of them was a monthly charge until called individually to cancel.

If I weren't paying attention to my debit card account, I would not have known. I requested none of the other products. The other three did in fact refund the base amount and SAID that they cancelled the accounts. I have in fact received the refund from 2 of them so far. When I called FWM Laboratories (Acai Berry Detox) I spoke with a person I could barely understand. I truly asked them to repeat themselves several times. They deny that they gave my info to any other companies, but, two of them arrived with my original shipment and the other was the on-line fitness company!

In fact, the on-line fitness company said that when I entered my cc info and "agreed" to the terms, I also agreed to "join" their on-line fitness "club". The people at FWM were not only hard to understand, but very hateful and curt. I asked about 20 times to speak to a supervisor or manager. I did finally (supposedly) speak to a manager who basically told me too bad, so sad. I insisted that I be refunded the $80+ dollars based on the fact that they gave my info to other companies.

The "supervisor" said "that never happened, she would not refund any $ to me and thank you" and SHE HUNG UP ON ME! It is really a ridiculous situation to find yourself in. This company should not be allowed to stay in business! Please tell everyone you know not to get involved with this one!

T-rex
Sand Springs, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 05/30/2009 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acaiberry-detox-fwm-lab/hollywood-florida/acaiberry-detox-fwm-lab-total-scam-hollywood-florida-456985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Suggestion

Keep your credit card info confidential

AUTHOR: Courtney Sherman - (U.S.A.)

POSTED: Tuesday, June 02, 2009

You should be careful in giving out your credit card info to online businesses. Make sure that they are credible companies. I also had a fair share of experience about making purchase online. I advise you call fwm at 866-949-013. This is their other helpline. They've got friendly operators and a supervisor you can talk to.

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#3 Consumer Suggestion

Keep your credit card info confidential

AUTHOR: Courtney Sherman - (U.S.A.)

POSTED: Tuesday, June 02, 2009

You should be careful in giving out your credit card info to online businesses. Make sure that they are credible companies. I also had a fair share of experience about making purchase online. I advise you call fwm at 866-949-013. This is their other helpline. They've got friendly operators and a supervisor you can talk to.

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#2 Consumer Suggestion

Keep your credit card info confidential

AUTHOR: Courtney Sherman - (U.S.A.)

POSTED: Tuesday, June 02, 2009

You should be careful in giving out your credit card info to online businesses. Make sure that they are credible companies. I also had a fair share of experience about making purchase online. I advise you call fwm at 866-949-013. This is their other helpline. They've got friendly operators and a supervisor you can talk to.

Respond to this report!
What's this?

#1 Consumer Suggestion

Keep your credit card info confidential

AUTHOR: Courtney Sherman - (U.S.A.)

POSTED: Tuesday, June 02, 2009

You should be careful in giving out your credit card info to online businesses. Make sure that they are credible companies. I also had a fair share of experience about making purchase online. I advise you call fwm at 866-949-013. This is their other helpline. They've got friendly operators and a supervisor you can talk to.

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