Complaint Review: Acceptance now - Nationwide
- Acceptance now Nationwide USA
- Phone: 575-522-3598
- Web: Acceptancenow.com
- Category: Auto Dealers
Acceptance now Manager of acceptance now I bought a refrigerator for $950.00 on Sale, Acceptance now and I work on a 3 month deal no interest, or interest will take effect if not fully paid. I had paid 2 payments of $250.00, for a tatol of $500. Balance remaining was $450.00. tried paying it off but not chance, they didn't agree. so please help me thank you very much,because I had to start from scratch. Las Cruces New Mexico
*UPDATE Employee: Customer Service
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To Whom it May Concern:
On March 2014, I went into Conn's to see if we would find a refrigerator, at this time an individual approach us and recommende us to Acceptance now, that it would be better for us to go with Acceptance now, and we work on a deal that was 3 months financing with no interest. Ok, so we did, I started with making two payment of $250.00 a total of $500.00 was giving, with the remainder balance of $450.00 was left. On the final day of pay-off I tried calling the store at 8:45pm and didn't get and answer but left a massage regarding the final payment. after 5 minutes called again no answer left second massage.
then another 5 minutes I called the 1-800 number they told me to called in case of emergercy still no answeer, but left a massage, I called this 1-800 number several times no answer. after 9:15pm I started giving up, but I continue calling the main store number 575-522-3598 and the 1-800 number still no answer. So I have giving up after several attempts. The next day I called and spoke to a sale representor and explain to him the situation after I left several massages.
So at this time He garanteed me a call back, when he investigate to see what was going on. So he did and told me that they did listen to the massages I had left them but could do nothing about it, that I had to pay the whole amount of the cost whitch at this time is $2,400.00 I told them that this was very umprofessional. that they couldn"t do this to me, this wasn't fair. So any way my final pay-off is $450.00, but I figured that I have already giving $500.00 in my calculation were even know. thank you a have a nice thankgiving.
This report was posted on Ripoff Report on 11/21/2016 08:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acceptance-now/nationwide/acceptance-now-manager-of-acceptance-now-i-bought-a-refrigerator-for-95000-on-sale-acc-1339313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Service
AUTHOR: RAC Employee - (USA)
SUBMITTED: Tuesday, November 22, 2016
Hello, I work for Acceptance Now. We always want our customers to have a positive experience with our stores, and it's disappointing for us to hear that wasn't the case for you. We'd like to look into your situation and see if there's a way we can help. Please contact our customer care team at 1-800-422-8186. Thank you.
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