Complaint Review: Access America - Richmond Virginia
- Access America www.accessamerica.com Richmond, Virginia U.S.A.
- Phone: 800-284-8300
- Web:
- Category: Insurance Companies
Access America Nonpayment of valid claim. Richmond Virginia
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I recently booked a fight through Orbitz to Norway. I got insurance because of the weather in Norway, and the possibility that the airports would be shut down, and so I wanted a little protection from flight changes.
Instead my plane (NWA) leaving Charleston, SC had a brake problem and the flight was delayed 1 day. I ended up losing a hotel room for a day, but had to pay for it, and also I elected to rebook my return flight for one day later at a cost of $200 there. I called the insurance company from Norway and verified coverage, and then proceeded to book my return flight with the knowledge that it was covered by my traveler's insurance.
Upon submitting the claim, I received a letter requesting more information, and so I photographed my receipts, and mailed them to satisfy the request. Since that time, Access America has been completely unresponsive and the status of my claim has gone unchanged for over 6 weeks.
I continue to write to them requesting status information or more instrucitons without avail.
Rededevil
Charleston, South Carolina
U.S.A.
This report was posted on Ripoff Report on 04/24/2008 03:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/access-america/richmond-virginia-29286/access-america-nonpayment-of-valid-claim-richmond-virginia-328518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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