Access Secure Pack Union Supply DIrect; Access Securepak Shady Merchant this one Rancho Dominguez California

Ordered a christmas care package for my brother at the Farmington Correctional facility. After paying extra for the 2 day shipping it still hadnt arrived by 12/30/2016. When i called the company to have the matter looked into, I first asked the gentleman for his name. That is as far as i got. It wasn't even in an interragotory tone, I just simply asked. He refused twice before hanging up on me. I called twice more, getting the same individual each time. Giving up on getting this individuals name I simply gave my order number. He tells me they cant ship to this specific facility. He offers to credit my card but needs all my payment info to do so. Even the 3 digit security code on the back. Very rude, no customer service etiquette. And an extremely shady experience I won't be using again. Im still on the phone with the bank getting my card replaced for peace of mind...