ED Magedson – Founder
Account NowInternet USA
Account Now Account Now Gold Visa Prepaid Card Liars, Rude, Don't honor what they say they will do, Internet
Account Now is on the internet. They say that when you sign up with them you will have a prepaid Visa debit card to use anywhere. You can up load cash, checks and your taxes on it. I am very careful when I sign up for anything and I read all the paperwork. I have made sure not to use ATM's that take extra fees and everything. Besides the ATM fees, there is supposed to only be a $10 charge monthly for mainanence. I swiped my card at a gas pump for $25 on Saturday.
On Sunday when I went to use my card it would not go through! After getting on their website, I saw a charge at the gas station for $126 and next to it read AUTH HOLD. I went through the website frequently asked questions on Account Now and saw that they will put a hold on anything you use your card on that doesn't have the payment taken out immediately such as rental cars and hotels. So, I called customer service with Account Now because there is an option to have the hold dropped sooner than a week for a $10 fee and possilbly something faxed from the place where the carge was made.
The lady I spoke to through Account Now said that there ws nothing they would or could do and had no clue what I was talking about as far as the option to have it dropped for the $10 fee. I explained to her that I have been in the hospital twice recently and had been waiting 3 weeks for a doctor appointment which was tomorrow and I needed that money back despertely. I told her that I was never aware of this before, and had used my card before at a gas pump with no problems. I also told her that I could not reschedue my appointment and she just kept repeating the same line over again until we lost the connection.
Account now is a lie, and they are not what they promise to be for anyone.
This report was posted on Ripoff Report on 04/27/2014 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/account-now/internet/account-now-account-now-gold-visa-prepaid-card-liars-rude-dont-honor-what-they-say-th-1142108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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