Report: #1412080

Complaint Review: Accountnow - Bankcorp Bank

  • Submitted: Wed, November 15, 2017
  • Updated: Wed, November 15, 2017
  • Reported By: Darrell — Los Angeles California United States
  • Accountnow - Bankcorp Bank
    PO Box 1966
    San Ramon, California
    United States

Accountnow - Bankcorp Bank Greendot Bank Greendot Corp. Locked me out of my account and stole money from my Accountnow account two times San Ramon California

*Author of original report: Accountnow, GreenDot Bank and GreenDot Copr. Scaming America, Reality Check

*UPDATE Employee ..inside information: AccoutNow

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In the last days before the Presidental elections, I made a donation or attempted to make a donation too Hilliary Clinton campain.The next day my Accountnow account was frozen for no reason and about $1,200 was missing from my account when I was able to get back into my Accountnow account! I contacted Accountnow but all I got was the run-around and lies from them. I had to ask for a new debit card in order to get back into my account!

When I finaly got the new card and got back into my account almost three weeks later, is when I found that the $1,200 was missing from my account! I went around and around with Accountnow over the missing money. this money was from my Social Security Disability Benefits. I went to the Social Security Office and they told me that they sent my payment to my Accountnow account but Accountnow said that they did not get it and the Social Security Office said that they couldn't do anything about it because they sent my beneficts to Accountnow! I'm a Disabled Veteran and I started getting headaches and flashback over the runaround I was getting from Accountnow so I had to let it go for my health and move on.

 two weeks ago I atempted to make another donation to the Democratic Party and the same thing happened again and my Accountnow account was frozen again for no reason! This time when I called Accountnow I found out $536 was missing from my account! I was told to send them a copy of my drivers license, social security card, a copy of my utlity bill. Which I sent them along with a copy of my VA Identification Card, four forms of ID all in the same envelop. A week later I called them about my account, they told me that they only got one of the items that I sent and that I had to send my drivers license and social security card ID again! All of this information was in the same envelop but they said they only got one!

This is the kind of runaround that gave me headaches the first time they froze my account and now here we go again! I didn't have any problems with Accountnow until I started trying to donate money too the Clinton election fund and the Democratic fund! To me this looks like a conspiracy to defraud me and the American people and the Democratic System! When I look at all the other people on Ripoffreport.com that have been riped off by Accountnow, Green Dot Bank and Green Dot Corp. that is a lot of money going into somebody's back pocket and I wonder who's pocket it is going into?

This time I went to the Post Office to  re-mail the ID information that Accountnow said they needed again! Only this time I mailed it registered and I showed the Postal Worker the ID information as I put it in the envelop and sealed it and now she is my witness!

I went and opened a new bank account  and changed my direct deposit to go to them. As it stands right now, I'm out of almost $2,000 dollars!

Thats small change if the American people and America was defrauded out of a fair election  by blocking and transfering funds illegaly! Like I said, I didn't have any problem with Accountnow until I tried to make donations too my Democratic party!!!  

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This report was posted on Ripoff Report on 11/15/2017 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/accountnow-bankcorp-bank/san-ramon-california-94583/accountnow-bankcorp-bank-greendot-bankgreendot-corp-locked-me-out-of-my-account-and-s-1412080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Accountnow, GreenDot Bank and GreenDot Copr. Scaming America, Reality Check

AUTHOR: Darrell - (United States)

                                                                                                                                                                         11/28/2017

My claim was filed with rippoffreport on 11/15/2017, Darrell/Los Angeles Ca./ Accountnow-Bankcorp Bank

I'm still waiting on my new card to arrive three weeks later from Accoutnnow after being restricted, lock down and frozen on 10/25/2017!

I only had $25.00 left in my account after $536.00 went missing when they froze my account on 10/25/2017. Yesterday 11/27/2017 I called Accountnow only to find that I now have only $4.03 in my account! Still waiting on my new card that is not activated yet and my old card being frozen and locked down, I asked a Serwin the Accountnow rep. on the other end of the phone line, how could this be? I can't even get into my own account but somebody went in and took money from my locked down and frozen account! I got the usual runaround again and it was very hard to understand them because they were Asian and sounded like they were Asian Rappers who couldn't speak plain English. I had to ask them to repeat what they were trying to say and a few times to spell their names!

After a few 5min. waits they came back on the line and told me that they didn't know how this could happen and that they would investagate it. I then asked"well where did the money go"? They gave me the phone number of where the money went too, (877) 836-2368 and I called and found that it was to a wireless company called Net10 Wireless but they couldn't give me any information because I didn't have the phone number to the phone or sim card that was bought with my missing money.

It is funny because all of the people at Net10 that I talked to were also Asian, who also talked like they were Asian Rappers and they couldn't speak plain English either! As I tryied to get information, they were giving me the same kind of runaround just like Accountnow. This made me feel like they were connected to Accountnow and they were running an inside money scam job and defrauding Americans.

Yesterday I recieved an email from ripoffreport.com that said I had a rebuttal from Accountnow. It said sorry to hear that you had some issues with your account. I'd like to help resolve  your account issues and address any additional concerns. Please send us an email.

 I emailed them last night and I'm waiting on a reply from HP of Accountnow.

I would like to hear from them on how somebody can go into a frozen and locked down account and them take money out on a new card that hasen't even  been activated yet, unless it's an inside job!

 

  

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#2 UPDATE Employee ..inside information

AccoutNow

AUTHOR: Customer - (United States)

Dear Darrell,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, also please include reference number ROR1412080 in the subject line Thanks and have a great day.

 

Sincerely,

HP

AccountNow

 

 

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