• Report: #1139699
Complaint Review:

Ace Depot

  • Submitted: Thu, April 17, 2014
  • Updated: Thu, April 17, 2014

  • Reported By: Erica — Cumming Georgia
Ace Depot
159 Paris Ave Northvale, New Jersey USA

Ace Depot acedepot.com/Pop Pop Office Machines SCAMMERS AND LIARS!!!!!! Northvale New Jersey

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They tell you something is in stock and will ship right away (I even paid for expedited processing). I confirmed before ordering and while ordering that the item was in stock. I place the order and a few days later, when I never recieved it, I called and was told they didn't have stock. Of course, no one knows anything about the order except Chris Corday who I originally ordered with.  He's NEVER in the office. Finally after calling for days, I got him and he told me they never had stock and they only have a refurbished machine. I told him Fine I would take the refurb but it must ship right away. He said no problem, It never shipped. After MANY calls and emails, I finally got the manager who was SUPER RUDE and kids were playing the background (obviously from home). She told me she would call back, NEVER DID. I finally got a hold of Chris after MANY attempts again. He assured me it would ship that day (1 week after the original order) and gave me a UPS tracking number. It is now 4 days later and there is no movement on the tracking number. I called back and he said he would ship that day. It's now the next day and no movement on the tracking.



This report was posted on Ripoff Report on 04/17/2014 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ace-depot/northvale-new-jersey-07647/ace-depot-acedepotcompop-pop-office-machines-scammers-and-liars-northvale-new-jer-1139699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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