• Report: #983113
Complaint Review:

Ace Hardware Superstore

  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012

  • Reported By: Angel — Salem New Jersey United States of America
Ace Hardware Superstore
4343 N. Andrews Ave. Fort Lauderdale, FL. 33309 Internet United States of America

Ace Hardware Superstore Charged my account for a product that is not in stock without notification and did not return my funds. Internet

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I placed an order with this company on Friday November 30, 2012.  I charged my account immediately and the funds were removed.  They received payment.  I inquired the other day about my shipment and I was told over the phone that the item was on back.  When I asked about a refund, the lady on the phone stated "I will contact Customer Service and tell them" and then hung up!  I have sent an email also requesting a refund of the charged amount.

I just came off this stores Facebook page and there are a number of people complaining about how the have not received a refund and in the same situation as I am in.  This internet web-store really seems to be a scam. 

This report was posted on Ripoff Report on 12/17/2012 03:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ace-hardware-superstore/internet/ace-hardware-superstore-charged-my-account-for-a-product-that-is-not-in-stock-without-not-983113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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