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 Date: August 10, 2016 Invoice Number: SK2171216 Dear Katina Apple, We have attempted to reach you over the last 90 days without success regarding your past due invoice number SK2171216 for 590.00 at your mailing address and your phone. Your account is now seriously past due and it is clear that our efforts to work with you to collect the invoice amicably are not working. I regret to inform you that unless we receive payment in full by August 12, 2016 or work out an agreed upon payment plan by this date, we will have to turn your invoice over to a collection agency and/or our attorney. If payment has not already been sent, please send your payment today in order to prevent us from forwarding your account to debt collection agency. Please resolve this balance promptly. Should you have any questions or problems regarding this invoice, please give me a call at +1 (360) 868-4300. Thank you for your attention to this matter. Sincerely, Settlement Department +1 (360) 868-4300