Complaint Review: Ace of Estates - Internet
- Ace of Estates Internet USA
- Phone: 602-451-8349
- Web: aceofestates.com
- Category: Auction / Liquidators
Ace of Estates Damian DeGruccio and Paul M. DeGruccio, Managers At the most recent Scottsdale sale 2 men were at the table taking cash at checkout; some of the money I paid with, less than $80.00 went in one of their pockets. There is NO Point of Sale system. They give the appearance of pocketing estate proceeds.
*REBUTTAL Owner of company: Please Contact us
At the most recent Scottsdale sale 2 men were at the table taking cash at checkout; some, not all of the money I paid with, less than $80.00, went in one of their pockets. They did not utilize the POS (Point of Sale) system they reference on their website. As a result it is highly unlikely for the estate owners are aware of everything being sold. The men at checkout representing Ace of Estates give the appearance of pocketing estate sale proceeds!
This report was posted on Ripoff Report on 10/10/2017 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ace-of-estates/internet/ace-of-estates-damian-degruccio-and-paul-m-degruccio-managers-at-the-most-recent-scotts-1405485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Please Contact us
AUTHOR: Ace - (USA)
SUBMITTED: Thursday, October 12, 2017
This is an accusation that we take very seriously. I really wish we can get the details of what transpired directly from you. I tried to contact you, though you are using a fictitious name with no contact details. I do want to make sure you are commenting on the right company, as some details you mentioned are not right.. The last sale we did was not in Scottsdale and there was definitely a POS system in use. Furthermore, our POS system encompasses Inventory management technology that tracks individual items. Our pre sale set up includes barcoding and a unique method of tracking each and every item. We provide a before sale inventory list to our client as well as a sale inventory list at the conclusion of the estate sale. We are pretty in-tune to every dollar ran through the sale, and reversely any dollar not ran through the sale. An $80.00 discrepancy would stick out like a sore thumb. All our accounting matches up, our client is very happy with the sale proceeds and the conduct/transparency of the sale we ran. We have an incredible staff, that we are truly lucky to have. They are comprised of retired business professionals including a ; successful business owner, a CPA, and a former military vet/ NYPD officer. I believe the seriousness of your accusation deserves, at the very least, a phone call so we can get more details. I urge you to please contact us directly so we can fully investigate your claim.
Advertisers above have met our
strict standards for business conduct.