• Report: #1056255
Complaint Review:


  • Submitted: Tue, June 04, 2013
  • Updated: Tue, June 04, 2013

  • Reported By: laswift — Ann Arbor Michigan
190 Veterans Dr Northvale, New Jersey USA

AceDepot.com, Chris Corday Ace Depot, acedepot.com, Pop Pop Office Northvale New Jersey

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Buyers Beware.  Ordered and was promised a delivery date that was suited.  Shortly thereafter, Acedepot.com moved the date out without notification to me, nd then again out even further, again no notification.  I called to cancel the order as we needed the product sooner. By the way, my credit card was charged immediately for the product at $750 (4-5-13), anf then another $25 (4-17-13) on a different date for shipping (even though nothing had shipped - nor was it even close to being ready to ship.

Upon numerous attempts to get through for credit to be issued, always being placed on hold for a minimum of 15 minutes - no, not exaggerating - up to 45 minutes on one occassion just to get through to a rep to begin a followup.  I was told by Chris, owner/manager, that the total $775 credit had been issused on 5-7-13. I actually only received $750, still missing the $25 for the so-called shipping charge credit (which was to have been a direct billing to the corporate UPS account at a discount and was not - both verbally and email acknoweledged by him).  Still no credit issued. Yet more calls, then he contradicted himself on 5-28-13, stating that the credit was issued on 5-20-13, funny earlier on he also indicated via email and verbal that it had been issued on 5-7-13.  Still haven't received anfd had to call again and wait again and leave message again and wait again for a return call or email that would have a credit card company confirmation # available for this issued credit.

As of 6-3-13, there has been nothing more conveyed to me.  I have filed a dispute/fraudulent charge claim with Chase Visa, as the $25 was never an authorized legitimate charge to begin with; as mentioned earlier.

 Fishy business man-ner.  Furthermore, the owner/manager has a terrible disposition and phone etiquette...blantantly rude - obviously customer service is not one of his forte.

This report was posted on Ripoff Report on 06/04/2013 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/acedepotcom/northvale-new-jersey-07647/acedepotcom-chris-corday-ace-depot-acedepotcom-pop-pop-office-northvale-new-jersey-1056255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on AceDepot.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?