• Report: #1128247
Complaint Review:


  • Submitted: Tue, March 04, 2014
  • Updated: Tue, March 04, 2014

  • Reported By: clfa — Webster Texas
159 Paris Ave Northvale, New Jersey USA

ACEDEPOT.COM I place an order January 20th and have yet to receive the item or a refund. Northvale New Jersey

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On January 20th I placed an order with ACEDEPOT.com and 1st of all never received a confirmation email in regards to my order. So the next business day I called the company and was emailed a copy of my order and yes ACEDEPOT.com had no problem running the card to get paid for the drum unit that I have yet to receive. I was given a tracking number that never showed to be shipped. I made numerous calls to the company and got no where with the three employees I spoke with. I continue to make calls and send emails in attempt to get my money refunded since ACEDEPOT.com is not capable of getting the item shipped out. As of today I had to place an order with another company to get the drum unit I need for my copier. I will be make daily calls and sending emails until hopefully I receive a refund from this company. 

This report was posted on Ripoff Report on 03/04/2014 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acedepotcom/northvale-new-jersey-07647/acedepotcom-i-place-an-order-january-20th-and-have-yet-to-receive-the-item-or-a-refund-1128247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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