Complaint Review: Acer Computers - San Jose California
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- Author Confirmed
- Acer Computers Acer America Corporation San Jose, California U.S.A.
- Phone: 408-533-7700
- Web:
- Category: Computer Manufaturers
Acer Computers 5 0f 15 LCD monitors fail in 12 months! Poor quality goods cost time and money. Ripoff San Jose California
*Author of original report: Acer America
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About 12 months ago I purchased 15 19 inch LCD monitors made by ACER for a good customer of mine. In the first 6 months 2 failed. In the next 6 months 3 more failed. That is a 30% failure rate in 12 months! Of the remaining 10, 2 more are showing signs of imminent failure. The units carry a 3 year warranty. At this rate all 15 will be repaired within the warranty period. This is costing allot of money in lost time and productivity. Not to mention postage. As well as my reputation.To add insult to injury a laptop purchased recently for an employee that was also an acer failed completely in under 2 weeks. It had to be replaced! The products seem cheap and that is exactly what they are. Not worth any initial savings.
Jai
Boca Raton, Florida
U.S.A.
This report was posted on Ripoff Report on 08/07/2007 07:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acer-computers/san-jose-california-95110/acer-computers-5-0f-15-lcd-monitors-fail-in-12-months-poor-quality-goods-cost-time-and-mo-265955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Acer America
AUTHOR: Jai - (U.S.A.)
SUBMITTED: Wednesday, October 24, 2007
Just wanted to update this report. It has now been about 14 moths. 8 of the 15 monitors have failed! Its a good thing they carry a 3 year warranty. Shipping is adding up though. $160 so far.
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