..... I ended up contacting a corporate office in Texas and was given an email address of firstname.lastname@example.org where I addressed my issues with ACER.Not only did I get no response, when I emailed again, my mail was returned.
They will make it impossible for you to have them honor their warranty. They will make you jump thru every hoop imaginable to not honor their product. My computer guys also said that ACER was their #1 for repairs.Another friend of mine had endless problems with her ACER also.
Searching for ACER complaints, at this site 94% rated it horrible out of 418 reviews.
This complaint, ACER refused delivery for service
This Better Business Bureau in Temple Texas had 963 complaints of which 136 were complaints of warranty and 80 about ser vice. And this only one of thousands of BBBs.
This site is a PERFECT example of the BS you will get trying to get your ACER warranty/service
This websites survey rated ACER as the WORST
http://ctwatchdog.com/finance/2012-computer-reliability-report-lenovo-most-reliable-acer-least-reliable-apple-declinedSo my friends, if you are going to throw your money away, dont throw it at ACER. Now
ts time to post this letter at each of those websites (including ACERS)and I will do this every year. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.