• Report: #838074
Complaint Review:


  • Submitted: Sun, February 12, 2012
  • Updated: Sun, February 12, 2012

  • Reported By: Christine — New Concord Ohio United States of America
333 W. San Carlos St. Internet United States of America

Acer Aspire Screen Issue, Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We purchase a Acer Aspire laptop for our daugher, as a Christmas present.  It was purchased on December 22, 2011.  After under two months of use (2/12/12), we turned on the computer to find half the screen covered with blotches and lines.  The device had worked perfectly the evening before, was turned off, and put away.  There was no way any "trauma" could have befallen it.  We tried to return it to Wal-Mart, but of course, they referred us to Acer. 

It was difficult to understand the customer representative on the phone, but the jist of the conversation was that we could return it, but if they found it was our fault, we would have to pay for repairs.  From the research we have done, it seems it would be a waste of our time to send it the repair facility in Texas.  We scraped together the money to be able to afford this as a Christmas gift, and we certainly would not have mistreated it nor tolerated the mistreatment of the computer!  We would have to save to be able to afford the repairs! (We own a (((competitor's name redacted))) laptop and (((redacted))) laptop as a family and have gone for years with no problems at all.)  We will not be choosing Acer again.

  sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 02/12/2012 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acer/internet/acer-aspire-screen-issue-internet-838074. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Acer

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?