• Report: #1008957
Complaint Review:


  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: Mark — Chattanooga Tennessee USA
ACER (unknown location in China) Internet United States of America

ACER Unknown. Their call center refuses to divulge the secret location of this Chinese organized criminal enterprise. Organized Criminal Conspiracy - Fraud Operator Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

ACER, operating out of Taiwan, and a call centers in Mumbai, India are, as a part of a pattern and practice, knowingly and willfully selling computers they KNOW to be defective and deficient and manufactured without adequate qualify assurance or control, inside the borders of the United States of America by use of third party sales agents who refuse to answer warranty claims, and ACER's call center employees do not understand or pretend not to understand common English words like "Warranty Claim" or "What is your name and address" or "Connect me to your supervisor."

They refuse to provide their name or location, do not speak or understand common English words or pretend they do not, refuse to identify or connect to their supervisor, employ robotic "call preventers" (IVRs) that do not understand spoken English and which do not allow the option of speaking to a human being and hang up on the caller.

Sales are made by advance payments in US funds only and NO warranty information is furnished prior to or after the sale.

There is NO technical support or product support or customer service or problem resolution department or ombudsman.

Their call center does not know the term "refund" or "what is your email address" and it is apparent that this company has NO adherence to American laws, customs, best business practices, ethics, or standards.

This report was posted on Ripoff Report on 02/05/2013 12:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/acer/internet/acer-unknown-their-call-center-refuses-to-divulge-the-secret-location-of-this-chinese-or-1008957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on ACER

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?