Report: #805953

Complaint Review: ACS INCORP

  • Submitted: Tue, December 06, 2011
  • Updated: Tue, March 13, 2012
  • Reported By: Christee — Chicago Illinois United States of America

    United States of America

ACS INCORP ACS Legal Department Email Received 12/06/2011 at 5:28PM- Subject: Reference - Account Number 60595-28; Subject - Lawsuit Internet

*Consumer Comment: Also received email

*Consumer Comment: Robert is right

*Consumer Comment: Report this to Gmail

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Today at 5:28 PM I received the email (posted below) from ACS INCORP ( I cannot imagine that a collection's agency would use an email account, nor does it state anywhere in the email what ACS actually stands for. I have never received a phone call from who or whatever this company is. In the email they actually wrote "Grab your debit card and call us or e-mail us right now in order to make a payment and freeze down this case" listing their phone number "1-347.627.0230." The email states that if I do not make a payment "within the next 48 hours or else the case will be downloaded against" me. The bottom of the email states that it was sent from ACS legal department, I am currently studying to obtain my paralegal degree and work for a number of lawyers and have never once ever heard of a case "downloaded" against someone, nor would we ever instruct anyone to "grab their debit card. [continued below].... freeze down" a case. 

Extremely strange. That is all I have to say about it. I have never been a customer of any business with the name "ACS" nor have I ever heard of this company. It was no surprise that when you type ACS INCORP or ACS Legal department into Google, the very first results to populate are websites and people reporting harassment from this company.  

This is the exact email I received today (the only change I have made is deleting my email address):  

Subject: Reference - Account Number 60595-28; Subject - Lawsuit
Tue, Dec 6, 2011 at 5:28 PM
Bcc: **this is where they posted my email address**

This is in reference to your Account number 60595-28 with ACS in order to notify you that after making several calls to you on your phone number, we were not able to get hold of you. So the IC3 (Internet Crime Complaint Center) has decided to mark this case as a flat refusal and press charges against you.Your account with ACS is in Final Collections. According to our records, your outstanding balance is $986.45Do revert back if you want to get rid of these legal consequences and make a payment arrangement within the next 48 hours or else the case will be downloaded against you.The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.As we have shared with you in previous letters, read your loan agreement; the next step is clearly defined. It could cost us both a great deal of time and money; you can avoid this by taking care of this now.It is quick and easy:

Grab your debit card and call us or e-mail us right now in order to make a payment and freeze down this case.

Contact us on 1-347.627.0230

If you do not take immediate action:
We will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a law suit which will be amounting to $4515.85 and will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $986.45

Thanks for being our customer,
ACS Legal Department

Confidentiality Statement & Notice: This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and intended only for the use of the individual or entity to whom it is addressed. Any review, retransmission, dissemination to unauthorized persons or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your cooperation. 
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This report was posted on Ripoff Report on 12/06/2011 09:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Also received email

AUTHOR: Jennifer - (USA)

I too have been getting the phone calls and today received the email. The number that showed up on my email was 1-585-204-6000. I just googled the number and see it listed on a Twitter account to somone in Spanish.

When I tried calling it, it came back with " This person is not available, please leave a message at the tone." Then I did a Google on ACS Incorp. I am glad I did. There is no website only a long list of complaints of scams. Not to mention the email was emailed to themselves and probably BCC to me (but cannot not see that part).

I have been getting scammed for a while now. All because several years ago I borrowed from CashNet USA and someone got a hold of my info. No identity theft just the scamming.
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#2 Consumer Comment

Robert is right

AUTHOR: msmontecarlo - (USA)

This is a scammer that wants banking imformation do not reply to the email . Foward it to Gmail then block the  scammers email address.
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#3 Consumer Comment

Report this to Gmail

AUTHOR: Robert - (USA)

You should forward this to the administrators of Gmail (Google) as a fraudulent attempt to obtain banking information.  Hopefully, Gmail will shut down this particular Gmail account.  Additionally, they are implying that they are somehow connected or working together with the FBI (their reference to the FBI's IC3 website.)

After you report this to Gmail, you should also report it to the FBI via the IC3 website.

You are correct in your assumption that this is a scam.

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