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Report: #705020

Complaint Review: ACS legal department - New York New York

  • Submitted:
  • Updated:
  • Reported By: Stephanie and Eduardo — Stockton California United States of America
  • Author Not Confirmed What's this?
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  • ACS legal department New York, New York United States of America

ACS legal department ACS debt collector from cash advance USA Scam collection company is hurrasing my husband and my self and even contacting my husband employer... this is a BIG SCAM.... and they clame to be from from New York , New York

*Consumer Comment: Remedy

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My husband and I both received a voice mail very early this morning from a heavy Indian accent man who claimed his name was David Walker from ACS legal department and that he needed my husband to call him ASAP regarding a dept collection.  My husband employer received a call as well thats when my husband took action and called ACS to the number he was been provided and they where really hard to understand, they said he had failed to pay a cash advance loan from "Cash advance USA" since July 2010, right away my husband asked for the phone number of the company and they provided him with a number (916)234-3016 in California when my husband called the number a man who sounded pretty much like the same person he had spoken to before in the so call ACS company answered the phone, right away my husband knew it was the same person and started asking several questions and this man hang up on him. my husband contacted our bank and asked if there where any transactions made from cash advance USA which came back negative we never received any loans from them neither have requested any loans from them which means this people stole our personal information and was trying to scam us. so my husband called back and spoke to Jonathan Brown supposedly the man in charge of the legal department and my husband told him that he had prove that we didn't owe that loan and "Jonathan" will hesitate a lot in his answers and told my husband that we will be receiving a court order in the mail with in 8 days because we keep refusing to make a payment. I sent an email to cash advance USA asking them to help us clear this out and get to the bottom of this and I'm still waiting for their replay. So i started looking on line for this so called ACS legal department and I came across several claims about them all sounding pretty much the same. This people have been harassing several people and we have to find a way to stop them, for my part we will make a police report and a BBB report as well... I am very disturbed over the fact that this people have all of my husbands information from SSN to home address and employers phone number, this is a very disturbing situation and I hope someone can stop them fast!! I'm not comfortable knowing some strangers have my husband's personal information, its scary!!!

This report was posted on Ripoff Report on 03/10/2011 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acs-legal-department/new-york-new-york-/acs-legal-department-acs-debt-collector-from-cash-advance-usa-scam-collection-company-is-h-705020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Remedy

AUTHOR: Tagurit - (USA)

POSTED: Sunday, February 12, 2012

There have been a number of companies that have accidentally lost their customers confidential data including SSN, etc.   The most important thing you can do is pull your credit report and make sure you place an ongoing fraud alert on your file.  This way regardless if someone has your SSN they cannot take out a line of credit in your name without first contacting you.   This will create challenges when you go to take out credit in that you will have to lift the freeze but it is the best way to protect yourself.   Do not under any circumstances give money to these scammers.  File a police report in the city and state in which their phone # goes to.   Other than that, ignore them.

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