Complaint Review: Active Periodicals - Deerfield Beach Florida
- Active Periodicals 450 SW 12th Avenue Deerfield Beach, Florida U.S.A.
- Phone: 800-553-7633
- Web:
- Category: Telemarketers
Active Periodicals has struck again..ripping our company out of $700.. Deerfield Beach Florida
*Consumer Suggestion: Help
*Consumer Suggestion: Help
*Consumer Suggestion: Help
*Author of original report: Active Periodicals of Deerfield Beach FL will not give you your money back without a hard fight!!!
*Author of original report: Active Periodicals is refunding our $700 back to us!!!
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After receiving a phone call from Active Periodicals the first of October, we were told that the balance on our account was $700.00. As I was not the office manager at the time, I assumed this was the balance on our account as Active Periodicals had been taking money out of our account on a monthly basis for some 3 years. The old account was under the previous office managers name however; the $700.00 was now under my name. I was told today that this was a new subscription for (4) magazines we were already getting. According to the gentleman at Active Periodicals, we only owe one additional payment of $35.99 and the old account would be paid in full.
Active Periodicals was very deceptive. I was shocked and still am. I plan on talking to a manager tomorrow but after reading the reports here, I'm not sure I can get any satisfaction with Active Periodicals. I will be reporting this to our bank and will be contacting our lawyer if necessary.
Machelle
Dothan, Alabama
U.S.A.
This report was posted on Ripoff Report on 10/20/2008 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/active-periodicals/deerfield-beach-florida-33442-3108/active-periodicals-has-struck-againripping-our-company-out-of-700-deerfield-beach-flo-382994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Suggestion
Help
AUTHOR: Amanda - (U.S.A.)
SUBMITTED: Friday, May 01, 2009
I have tried calling this Kristen Lee, hopeing maybe she could help me. I have tried the number you posted 3 time but i says " Come on it time for live talk action call 1-800-871-talk" Do you have any other number I could try?
#4 Consumer Suggestion
Help
AUTHOR: Amanda - (U.S.A.)
SUBMITTED: Friday, May 01, 2009
I have tried calling this Kristen Lee, hopeing maybe she could help me. I have tried the number you posted 3 time but i says " Come on it time for live talk action call 1-800-871-talk" Do you have any other number I could try?
#3 Consumer Suggestion
Help
AUTHOR: Amanda - (U.S.A.)
SUBMITTED: Friday, May 01, 2009
I have tried calling this Kristen Lee, hopeing maybe she could help me. I have tried the number you posted 3 time but i says " Come on it time for live talk action call 1-800-871-talk" Do you have any other number I could try?
#2 Author of original report
Active Periodicals of Deerfield Beach FL will not give you your money back without a hard fight!!!
AUTHOR: Machelle - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
After filing a complaing with the BBB of Florida, I was contacted by a Kristen Hill who states she is the manager and does not work in the collections department. I was misled with deceptive language into agreeing to a NEW account of 4 magazines to the tune of $700. I was told I was paying off our existing account.
As most people have stated about Active Periodicals, all Kristen did was pull up my documented call which she states clearly shows that I agreed to a NEW and DIFFERENT account. Of course the conversation with the telemarketers is not recorded so they have you agreeing to something you had no idea you were agreeing to. I was only able to get a $350.00 refund (not the $700 they conned me out of) but my subscription is being cancelled.
Kristen Lee's phone number is 800-553-7633 x 200 and it was quite obvious she did not want me giving out her name when I told her I would contact our attorney. Seems the only way you can get a manager to talk to you is to file a BBB complaint against them. Of course Kristen denies Active Periodicals has any bad complaints against them and said "we couldn't stay in business if that were true." Take my word for it, DO NOT do business with Active Periodicals. It will save you a severe headache!!!
#1 Author of original report
Active Periodicals is refunding our $700 back to us!!!
AUTHOR: Machelle - (U.S.A.)
SUBMITTED: Wednesday, November 12, 2008
After trying to contact this company for several weeks, I read the message from Kristen in New York. I filed a complaint with the Better Business Bureau and filed a report with the State of Florida's telemarketer consumer fraud department. I was called by a Kristen Lee in the customer service department after she received the complaint from the BBB. I faxed her a copy of our bank statement showing the amount withdrawn out of our account and she is in the process of putting the money back in our account. If this does not happen, I will post another update. Kristen Lee is at 1-800-553-7633 X 200 or you can contact Rachel Hill at 877-497-2070 x 291. For the record, Kristen Lee's fax number is 954-312-0323.
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