Complaint Review: Active.com - Internet
- Active.com Internet USA
- Phone: 877-228-4881
- Web: active.com
- Category: Health Spas
Active.com Active ACT*ACTIVE-NETWORK I was charged 69.95 on 10/24/2016 for 'renewal' of account. I never had an account to begin with. Still don't. No city but located in TX Internet
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Today, we saw a bill on our credit card statement for an amount of $69.95. After calling the 877 number, I was met with "Yes, we can give you a full refund. It is a charge for a renewal." But, we never heard of Active (or the other names, like ACT)! So, was I charged another fee last year, too.
The operator said she would reset my account password. I apparently have an account? So, she sent an email with a reset password link, but that temp password didn't work. So, are they phishing for passwords, too?
I never heard of this company, don't want anything to do with them.
This report was posted on Ripoff Report on 10/26/2016 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/activecom/internet/activecom-active-actactive-network-i-was-charged-6995-on-10242016-for-renewal-of-a-1335153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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