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Report: #189661

Complaint Review: Adelphia Cable - Hilton Head South Carolina

  • Submitted:
  • Updated:
  • Reported By: hilton head South Carolina
  • Author Confirmed What's this?
  • Why?
  • Adelphia Cable 12 Pope Ave Hilton Head, South Carolina U.S.A.
  • Phone: 888-683-1000
  • Web:
  • Category: Cable TV

Adelphia Cable ripoff Bait and switch Lied to False promotion Hilton Head South Carolina

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Adelphia cable sent me a flier that states" Preferred High Speed Internet, Every Day Low Price For Only $27.99 per month." One of their reps said she doesn't know anything about it. She then finds the flyer in her stack of faxes.

She said to sign up for their $24.99 a month promotion and she will adjust my bill when she finds the other code, before the promotional period is up. The promotional period ends and i get a bill for about $50. I call and I'm told that Kelli doesn't work there anymore, she went to another office.

Now I'm dealing with the office manager. She has no knowledge of the situation. She tells me she will get the right promotional code from fellow managers at the Heritage of Golf tournement. Two weeks later she tells one of her employees to call me and tell me that it was 1) a promotional period. 2) It is part of a cable upgrade 3) its not available in my area.

It doesn't say promotional, its not part of a package, and it was sent to me at my address. Who else on Hilton Head Island got a flier like this? Let me know

Pat
hilton head, South Carolina
U.S.A.

This report was posted on Ripoff Report on 05/02/2006 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adelphia-cable/hilton-head-south-carolina-29926/adelphia-cable-ripoff-bait-and-switch-lied-to-false-promotion-hilton-head-south-carolina-189661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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