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Report: #526909

Complaint Review: Adrienne Maerz - Arvada Colorado

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  • Reported By: Joy — Sherman Oaks California United States of America
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  • Adrienne Maerz 6450 Quaker Ct Arvada, Colorado United States of America

Adrienne Maerz attempted to scam me. She may attempt to scam you as well. Arvada, Colorado

*REBUTTAL Individual responds: Crazy Joy....

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On November 15, 2009, I won an auction on eBay for 6 Disneyland tickets that were to expire in less than 2 weeks. Adrienne Maerz was the seller. I paid immediately after the auction and requested that she send me a tracking number as soon as the tickets were sent.



On November 16, I received this reply from her:

"I have looked all day for the tickets. We drove back from California today, and I thought they were lost in the car, but I did not find them. THEN I did my laundry, and I found them, but they had already gone through the wash. I have been in touch with Disney, and they are non-refundable. I will refund your money, and I am SO SORRY!"



I was a little worried, but I knew Disney often replaces damaged tickets, so I e-mailed her:

"Disney will replaced damaged tickets, please mail me the tickets."



Her reply to my e-mail was:

"I called them, they said if they are illegible, they WILL NOT REPLACE THEM. I HATE people like you who think they know it all!!!!!"



I asked her politely to send the tickets again in my next e-mail:

"Please mail me the tickets so I can at least try to get them replaced."



In Adrienne's next e-mail, she claims she no longer has them:

"I already tried to get them replaced. I threw them out after I was told no. I will refund your money, and you can leave bad feedback, if you want. I am a single mother of six and bad ebay feedback is not going to crush my world."



I am upset, but I try to work it out with her and send her this:

"I am sorry that you threw away the tickets, Disney has made exceptions and I may have been able to get a replacement. I'll need replacement tickets by Friday, November 20th. Please let me know the tracking number when you ship. Thank you."



She then refuses to replace them "I don't have them now. I am not buying you new ones. If you contact me again, I will report harassment!!!!!!!"



I then cease to communicate with Adrienne because I lost any hope that we would resolve this matter. A couple days later, she sends me this message:

"I dug the tickets out of the trash, and as I informed you, they went
through the laundry, they are illegible and Disney informed me that they
could not be replaced. I will send them AS LONG AS YOUUNDERSTAND THAT I
WILL NOT REFUND YOUR MONEY IF YOU CAN'T GET DISNEY TO REPLACE THEM. ALSO,
you must agree not to give me bad feedback if you can't get them replaced,
as I WARNED you and offered a refund. Please let me know ASAP, so I can
mail them today."



I told her to go ahead and send the tickets. When I got home and opened the envelope, she had put 6 empty envelopes inside and no tickets. I then contacted her and asked her where the tickets were and this is her reply:

"I can't believe you would pull something like this!!!!!! I knew from the
beginning that you were going to be trouble!!!! I tried to refund your
money, but you were difficult and you insisted on the tickets. I told you
they couldn't be replaced, so I threw them away. You STILL insisted!!!! So
I dug through 10 bags of trash until I found them, and I sent them, just
like you insisted!!!!! I should have known this would end bad!!!!!!!!!! YOU
KNOW YOU GOT THE TICKETS, STOP TRYING TO RIP ME OFF AFTER ALL OF THE
TROUBLE I WENT TO!!!!!!!!"



I have filed a chargeback with my credit card company and left her a negative feedback, but I am hoping others will see this and not get scammed.

This report was posted on Ripoff Report on 11/21/2009 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adrienne-maerz/arvada-colorado-80007/adrienne-maerz-attempted-to-scam-me-she-may-attempt-to-scam-you-as-well-arvada-colorad-526909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

Crazy Joy....

AUTHOR: amaerz - (United States of America)

POSTED: Tuesday, January 26, 2010

I found this post about MYSELF when I did a google search on my name to find an article about a fundraiser I did. I NEVER attempted to scam this crazy lady!!!!!! I did have the tickets, and they were washed. After I realized they were ruined, I threw them away and offered her her money back. She was so difficult and insistent that she insisted that I send them anyway. So I DUG THE OUT OF THE TRASH and sent them, certified mail because I DID NOT TRUST HER!!!!! SHE IS THE SCAM!!!!!! This crazy woman even tried to file a dispute with ebay, and it turned out in MY FAVOR!!!!!! I HAVE NEVER HAD ANY OTHER NEGATIVE FEEDBACK ON EBAY!!!!!!!

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