Report: #989590

Complaint Review: ADT security services

  • Submitted: Tue, January 01, 2013
  • Updated: Wed, January 02, 2013
  • Reported By: nick — ozark Missouri United States of America
  • ADT security services
    POB 371490 pittsburg pa 15250
    ozark, Missouri
    United States of America

ADT security services broadview security services i didnt use my pass word ever so i wanted to shut down my sevice and thay wanted me to rember my password to end service i strokdidnt rember it after 2 years. thay wouldent ask any other questins to s ozark, Missouri

*UPDATE Employee: ADT Customer Relations

*Consumer Comment: kenny take a look at ROR fine print

*Author of original report: ADT

*Consumer Comment: Take a look at the contract you signed...

Show customers why they should trust your business over your competitors...

i wanted to end my sevice after two years of on time payments, i had a stroke and thay said i needed my pass word to end service and i didnt rember it after haveing a brain injury like that. So then thay wouldent ask for any other info just said thats the only way to end service is with a password so then 2 years later thay send me two collection for 556.76 what bad bissnes , the only way to end service is with a pass word you coudent rember after haveing a stroke and i ask them ask me anything els but thay said that was the only way to end service
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This report was posted on Ripoff Report on 01/01/2013 12:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

ADT Customer Relations

AUTHOR: Mike - (USA)

Good Evening, my name is Dan and I work out of ADT's Corporate Customer Relations office. I am very sorry to hear about your experience with our company and would like to assist you further with your concerns. Please send us your contact information to and we will reach out to you. Thank you. -Dan
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#2 Consumer Comment

kenny take a look at ROR fine print

AUTHOR: The Outlaw Josey Wales - (United States of America)

no where have I found that you or any one else must aprrove of a post, no I don't work for bob from irvine
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#3 Author of original report


AUTHOR: ozark - (United States of America)

Idid read my contract i had a 2 year and wanted to end it . The answwer was stupid you asked for a code word after 2 years and a stroke huo this add gets you what you want from me to you colection is a bad way of threatining people
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#4 Consumer Comment

Take a look at the contract you signed...


It MAY be written there...good luck.
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