Complaint Review: ADT security - Nationwide
- ADT security Nationwide USA
- Phone: 800-238-2455
- Web: MYADT.COM
- Category: Security Services
ADT security ADTSECURITY MYADT.COM Buyer Beware - advertise cheap rates, give verbal quote - then billed for much more additional charges Jackson Nationwide
*UPDATE Employee: ADT Corporate Customer Relations
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Advertised - webiste - Deals- security - free installation $24.99
When service salesman came to my daugther's college apartment - additioanal charge if don't have telephone land line - made the price more like $40
Then additional charge for windows another $80, but then after get first bill it is even more than discussed. $58
Install less than week not installed correctly, called about overbilling - told you only have 3 days to cancel - that is after you sign the contract - It took several weeks to install.
The contact didn't have any pricing on it - it was all verbal.
Find a company that cares about their customers and providing service - They do not.
This report was posted on Ripoff Report on 02/16/2015 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-security/nationwide/adt-security-adtsecurity-myadtcom-buyer-beware-advertise-cheap-rates-give-verbal-q-1209568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ADT Corporate Customer Relations
AUTHOR: ADT Corporate Customer Relations - ()
SUBMITTED: Tuesday, February 17, 2015
Hello. I work with ADT's corporate customer relations, and I'm sorry for the amount of concern this has caused. Could you please email us your contact information, for where the service is located, to AlwaysThere@adt.com and we'll follow up with you to help address this. Thank you. -Andrew
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